As we reflect on the past year, it’s remarkable to see the impact Evercontact has had in streamlining communication and contact management for our users. Here are some key metrics and highlights from 2023:
- Email Processing: Our system parsed an astonishing 24 million emails daily, showcasing our robust capacity in managing extensive email interactions.
- Contact Updates: We updated 11 million contacts per week, ensuring that our users always had the most current information at their fingertips.
- New Contacts: Each month saw the addition of 2 million new contacts, expanding the networks of our users significantly.
- Time Efficiency: On average, our users saved 4 hours per week, a testament to the efficiency and effectiveness of our service.
- Peak Activity: Tuesdays and Thursdays emerged as the most active days, indicating when our users most frequently sought to update and manage their contacts.
Security and Reliability
- Hacking Attempts: Despite facing multiple serious hacking attempts, our zero knowledge cloud storage policy never puts our users at risk.
- Reliability: We maintained 0 downtime throughout the year, ensuring uninterrupted service and reliability for our users.
Product and User Highlights
- Best Selling Product: ‘ContactRescue +’ became our bestseller, allowing users to retrieve 5 years of historical contacts with just one click. This feature was particularly popular in a highly volatile job market.
- Top User Groups: Our primary users included:
- Financial Institutions, benefiting from streamlined client contact management.
- Law Firms, where maintaining current contacts is crucial for case management and networking.
- CPAs, for whom accurate contact information is vital for client communication and financial consultations.
- Realtors, who rely on a vast network of contacts for their business operations.
The past year has been great despite challenging market conditions, and we’re excited to continue providing top-tier contact management solutions. Evercontact remains committed to enhancing user experience, improving security, and expanding our services to meet the evolving needs of professionals in various sectors.
Thank you to all our users for trusting Evercontact with your contact management needs in 2023. Here’s to an even more successful 2024!