Confused as to what is Outlook, whether Outlook 2010, 2013, 2007, vs Outlook in Office 365 or Outlook.com? Don’t worry, you aren’t the only one 😉 And as you have probably already discovered, the same apps and add-ins don’t always work with the various “Outlooks” out there, so it is important to figure out which Outlook you are using!
You may also be wondering if you should switch to Outlook for Office 365 or not, and (of course!) if you’ll be able to get automatic contact updates via Evercontact in whatever version of Outlook you choose.
Either way, you have come to the right place! We’ve collected the most helpful articles and advice from our Customer Success team right here.
The term, and accompanying logo, is used interchangeably but the systems are very different, here’s a basic breakdown:
Microsoft has three different main “products” which use Outlook in the name:
1 Outlook is the mail client application of the Microsoft Office suite. This is the kind of Outlook that is locally installed on your computer. You may be using Outlook 2007, 2010 or 2013, even in 2016! We will refer to this as “Classic Outlook” to avoid confusion. There is also Outlook available as a download for Macs.
2 Outlook Web App (aka OWA) is the web based mail client for subscribers of Office 365 for Business and Exchange Online. Also sometimes called “Outlook for Office 365.”
3 And finally, Outlook.com is a free web based mail account, formerly known as Hotmail.
Evercontact’s Add-in for “Classic” Outlook in Action
This comes up most commonly for businesses who want to decide to switch to Office 365 or not. We’ve found two great articles to guide you:
This article, with self-explanatory title “How to decide whether to use Outlook or Outlook Web App” covers all the feature differences between the three.
And if your company is looking to switch to Office 365, this article will help you decide: “What is Office 365 – The Grand Tour”
The answer is most likely yes. Free service is available for locally installed “Classic Outlook” and we have recently released Evercontact for Office 365 / Outlook Web App.
However, the Evercontact service is not available for and can’t analyze Outlook for Mac, nor @outlook.com (former Hotmail.com) email accounts. The latter type of accounts are unlikely to be used professionally these days, but you never know!
Evercontact for Office 365 Dashboard
Yes, you can use in both, as long as you have two different email addresses, just install Evercontact for Office 365 to the right account per above, and the same for Evercontact for “Classic Outlook.” But if you have just one email address, you’ll have to choose which service to use as we can’t work with both at the same time for the same email address.
Your contacts are already updated in “classic” Outlook, so when you import them into Office 365 they will be up-to-date. Just install Evercontact for Office 365 per above and you will be all set 🙂